• Outsourcing
• Special Projects
• Rapid, Convenient Response
• Regular Upgrades & Maintenance
• Training
• Consulting
• Almost any other service or support requirements

• You make one initial payment.
• We subtract service & support charges from that initial payment.
• We reduce your service & support charges. The larger the initial payment, the greater the cost reduction.

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• You don't make a long term or costly commitment.
• Our services are provided to you at a discounted rate.
• Service & support arrangements are simplified - for you and us.
• You get priority attention.

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• Outsourcing:
• A small R&D company installed new computers and a WindowsNT network. Through a service & support program of regularly scheduled visits, we took care of all their regular computer and network needs.
• Special Projects:
• A medium sized manufacturing company needed to add Internet Email capabilities. With a service & support program, we provided the extra manpower and expertise for the project rollout.
• Rapid & Convenient Response:
• A University department made arranging a service call easy for their staff. With our service & support program, authorized staff simply make a phone call to arrange a service visit - no additional purchase orders and no extra paperwork.
• Regular Upgrades and Maintenance:
• A home-business client found it difficult to constantly update their computer hardware and software with frequent upgrades released by manufacturers. With our service & support program, we made regular, monthly visits. We updated software and hardware drivers, firmware, BIOSes, software service releases, anti-virus and security patches, and numerous other items. At the same time, we provided routine maintenance and diagnostics.
• Training:
• A client purchased a computer video and animation production solution from us. They found the computerized techniques very different from the traditional techniques that they were familiar with. We arranged training to help them learn the new techniques. A service & support program covered several training sessions. Lighthouse Animation, a video and animation production partner, provided the training.
• Consulting:
• A company modified a computerized process control system. They needed to document the changes. We organized information about the new system into one paper and electronic manual. The information came from sources like screen captures, computer databases, and paper documents. A service & support program made this work easy and affordable.

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